CAN I RETURN MY ORDER?


Most items ordered on AnyMart are eligible for our 7-day free return policy. However, some products may not be eligible. This will be stated in the Product’s description.


For products that are eligible under the 7-day free return policy, they need to be in their original condition and packaging, including any tags and seals that may have been attached.


Please kindly note that shipping fees (if any) and service fees will not be refunded. We apologize for the inconvenience.


HOW DO I RETURN MY ORDER?


To return an order or product, first make sure that your product is eligible for return. Then, pack your product and make sure it is in its original condition, including all seals, tags, boxes, accessories or free gifts. Next, call us to arrange an appointment to come return the product at our Head Office. If you do not reside in Yangon, you will have to mail the product back to us.


WHAT IF I WANT TO RETURN THE ORDER AFTER 7 DAYS?


After 7 days, your product(s) can no longer be returned. However, some products come with a warranty period and we may be able to refer you to the relevant service center to repair defects.


IN WHAT WAY WILL MY MONEY BE RETURNED?


It depends on how you paid for your order.


Payment Method

Refund Method

Cash on Delivery

Bank deposit into your account

Swipe on Delivery

Back into your debit or credit card

Visa/MasterCard Online

Back into your Visa/MasterCard debit or credit card

MPU Online

Back into your MPU card

Wave Money

Back into your Wave Money account


Please note that different methods of refund will take a different length of time, the factors behind which may be out of our control. For instance, if the refund is processed via credit card, it may depend on how long the bank takes to process your refund.